When Trying To Complete Payment Process Request, After A Few Minutes Internal Sever Error Occurs.

(Doc ID 2200125.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Payables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Pmt PayReports PBatch & Prepay

When attempting to complete the PPR using Record Print Status screen´╝î the payment can be marked as completed, but the following error occurs.

ERROR
-----------------------
Internal Server Error:
The server encountered an internal error or misconfiguration and was unable to complete your request.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Using Payables Manager responsibility
2. Navigate to Payments : Entry > Payment Manager
3. Query the PPR and attempts to Mark the Payments Completed using Record Print Status screen

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms