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Transaction Workbench: FAQ (Doc ID 220026.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Receivables - Version to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions


This document helps you find answers for some of the most frequently asked questions in Transactions Workbench.

The document also provides links to some useful documents, in the last section.

Questions and Answers

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In this Document
Questions and Answers
 1. Completing, Incompleting or Deleting a Transaction
    a. How do you delete a transaction?
    b. Can you incomplete a chargeback and change some of the information?
    c. Can you change the amount of a deposit after you have completed the transaction?
    d. Can you change the GL date on a transaction that has not been completed and has had no activity against it?
    e. Why is the incomplete button greyed out for some transactions and not for others?
 2. Receipt Application
    a. Can you apply a receipt to a closed transaction?
 3. Posted Transactions: Fields Behavior
    a. Can the payment terms be changed on a posted invoice with no activity?
 4. Invoices/ Credit Memos With Rules
    a. Can you change the accounting segment on an Invoice with Rules?
    b. Why can't I change the invoicing rule of a Credit Memo on form ARXTWMAI?
 5. Credit Memos
    a. How do you apply a credit memo to a transaction?
    b. What sign do I use to input my Credit Memo?
 6. Adjustments
    a. You are attempting to enter an adjustment but you receive the following error "value entered is not valid for current field please re-enter." What should be done?
 7. Accounts
    a. How are the GL accounts derived for Credit Memos?
 8. Recurring Invoices
    a. We are unable to copy credit memo or Debit Memos from a completed credit memo/Debit Memo. Is this feature available only for Invoices?
 9. Tax
    a. How do you create a transaction for TAX only?
 10. Document Sequences
    a. How to modify the invoice sequence so it no longer increments by 20?
    b. How To Make Document Transaction Numbering Gapless in AR?
 11. Payment Terms
    a. How to update payment terms with associated transactions?

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