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Trying to Send Email from EBS BI Publisher Via Remote Mail Server Fails with "Could not connect to SMTP host" Error (Doc ID 2200458.1)

Last updated on APRIL 04, 2020

Applies to:

BI Publisher (formerly XML Publisher) - Version 5.6.3 to 12.2 [Release 5 to 12.2]
Information in this document applies to any platform.
Reviewed for relevance 13 Jul 19.



Symptoms

BI Publisher bursting is not working for office 365.
When attempting to burst a report it generates the following error:

javax.mail.MessagingException: Could not connect to SMTP host: outlookoffice365.com, port:<port>, response:-1 error.

at com.sun.mail.smtp.SMTPTransport.openServer (SMTPTransport.java.java:1201)

at com.sun.mail.smtp.SMTPTransport.protocolConnect (SMTPTransport.java:311)

at javax.mail.Service.connect(Service.java:233)

at javax.mail.Service.connect(Service.javaa:134)

at javax.mail.Service.connect(Service.java:86)

...

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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