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Cannot Update OLM Player Status To Completed (Doc ID 2200572.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Catalog Admin

Training Administrator responsibility is not able to update an eLearning enrollment player status to 'Completed'.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

 

  1. Training Administrator responsibility
  2. Enrollment and Subscription Page
    • Learner = <LEARNER>
    • Class - Microsoft PowerPoint 2010 Advanced e-Learning 1290030
    • Organization: Cadet
    • Enrollment Status = Placed
    • PLayer Status = Incomplete
  3. Enrollment and Subscription Page Update
    • Enrollment Status = Completed
    • Successful attendance= Yes
  4. Enrollment and Subscription Page
    • Enrollment Status = Completed
    • Player status = Incomplete
  5. Enrollment and Subscription Page Update
    • Player status = Completed
    • Completion Date :2015-10-01
    • Player Time: 306.confirmation: The player Status has been completed
  6. Enrollment and Subscription Page
    • Enrollment Status = Completed
    • Player status = Incomplete



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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