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R12: The Wrong Document Paid Number Shows in the Payment Process Request Payment Details Page if a Payment Has Been Voided (Doc ID 2200620.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Payables - Version 12.1.0 and later
Information in this document applies to any platform.

Symptoms

The Details Page of the Payment Process Request (PPR) Shows the wrong paid number if a payment has been voided.  For example, the Payment Process Request (PPR) generates several payments.  One of the payments is voided.  Navigate to Payment Manager->Payment tab->Query the voided payment document number->Go.  Click on the Amount link->In the Header, "Documents Paid" should be 0 for voided payment, but it still shows 1.  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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