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AR Refund Description is not populating on AP Invoice (Doc ID 2200754.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

 AR Refund Description is not populating on AP Invoice.

 

When a customer creates a Refund in AR by adding all the receipt attributes and AR, and when the AP Invoice is created for the Refund, they are not able to see the description on AP Invoice. Because of this, they are not able to identify what that Refund is for (from within AP).

Is there any way to populate the description on Refund which can be transferred on to the AP Invoice?

Cause

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In this Document
Symptoms
Cause
Solution
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