Salesperson List Of Vale (LOV) On Defaulting Rules Setup Form Shows Multiple Records One For Each OU (Doc ID 2200888.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Entry

ACTUAL BEHAVIOR 

Salesperson LOV on the Defaulting rules setup form shows multiple records
one for each operating unit. Using an alternate defaulting template for the
Salesperson field based on the order type. For a particular Order type name:
'Quote US' require the 'US Quote Salesforce' to be a constant default.

OBSERVATION
 
In the defaulting rules setup form the Salesperson LOV on the rule shows
'US Quote Salesforce' 3 times. It's showing 3 times because this resource
is setup with 3 operating units. Unfortunately the LOV doesn’t display the
operating unit.

EXPECTED BEHAVIOR
 
Expect know the defaulting Templates for the Salesperson setup show in
different operating units.

STEPS

1. Responsibility: Order Management Super User
2. Setup > Rules > Defaulting
3. Defaulting Seq > 50
  Condition > US Alternative Quote Defaults
  Attribute > Order Type
  Value String > Quote US
4. Default Condition > US Alternative Quote Defaults > Enabled
  Constraint Value > Default Source > US Quote Salesforce
5. Setup Salesperson DFF: US Quote Salesforce
  Observe: US Quote Salesforce shows 3 times
  US Quote Salesforce
  US Quote Salesforce
  US Quote Salesforce


Cause

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