Email Center Administrator Knowledge Base Editor:Rich Text Editor Missing With IE11 (Doc ID 2200969.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.

While creating a new template in Email Center using the Knowlege Base Editor, the ‘Rich Text Format’ option is missing.

Steps
(R) Email Center Administrator
(N) Email Center Administration > Knowledge Base > Documents > Editor

The 'Rich Text Format'

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In this Document

Symptoms

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