UPK: Sound is Choppy When Launched From the Web Server (Doc ID 2201110.1)

Last updated on OCTOBER 05, 2017

Applies to:

User Productivity Kit - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading upk 12.1.0.2 when adding audio to slides and publishing, the audio is very delayed and choppy.  When launching topic with sound in IE11 from the external site, http://servername/test/EnteringReceivingLesson/data/toc.html. sound was choppy or froze on second screen.

 

Cause

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