When Trying to Modify D.U.N.S Number for a Customer an Error is Received (Doc ID 2201148.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receivables Uptake of EBTAX

ACTUAL BEHAVIOR
---------------------------
When Trying to modify D.U.N.S number for a customer , the following error appears:

You have encountered an unexpected error.

oracle.apps.ar.cusstd.createcus.server.ArCreateCusAMImpl.getPartyCountry(ArCreateCusAMImpl.java:214)
at oracle.apps.ar.cusstd.createcus.server.ArCreateCusAMImpl.validateTaxpayerId(ArCreateCusAMImpl.java:235)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)



EXPECTED BEHAVIOR
-------------------------------
D.U.N.S number should be updatable.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query a customer
2. Update D.U.N.S number
3. Receive unexpected error

BUSINESS IMPACT
----------------------------
The issue has the following business impact:
Due to this issue, users cannot update D.U.N.S number.

Cause

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