R12. Customer Standard Site Level Contact Email Does Not Display At Site Level
(Doc ID 2201523.1)
Last updated on JUNE 25, 2018
Applies to:Oracle Receivables - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.
On : 12.2.4 version, Customers Module
Personalization issue on the Customers UI -> Communication tab
We have set up personalization for Contact Page to display the account and site level email address in the grid section.
At the site level the contact email address field does NOT display but does at the account level
The default value for the column display personalization at the account level is True at site level and worked.
The default value for the column display personalization at the account site level is true and update at site level to true and is not working.
STEPS TO REPRODUCE
(R) Receivables Manager -> Customers -> Query any customer.
Click on Account Contacts -> Communication
Click on Personalize Stack Layout: (CmnctnRN)
Page opens with
ope Region: /oracle/apps/ar/cusstd/acctoview/webui/AcctOviewPG.CmnctnRN
Document Name /oracle/apps/ar/cusstd/acctoview/webui/AcctOviewPG
Scroll down to Select to expandColumn: (ActCntRN.ContEmailCol)
-> Click on Personalize
Set rendering to true
The region for email will display at the Account Contacts but not at the Account site Contact level
The display of contact's email address column was suppressed in the component
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