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Include Child Assets Enabled Asset Summary Costs Do Not Match The Work Order Details Page (Doc ID 2201732.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Work Execution

ACTUAL BEHAVIOR
---------------
Asset summary costs do not match the work order details extract

EXPECTED BEHAVIOR
-----------------------
Expect the summary to match with details ( Include Child Assets Enabled)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Maintenance Super User > Assets > Cost
See that Summary level for the Asset Number 'XXXXX'  for the period 'XXXX'. It shows total actual costs 'XXXX'.
2. Look at details. Export all these costs to Excel:
3. See that total sum of costs shown in detail view is different 'XXXX'



Cause

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In this Document
Symptoms
Cause
Solution
References


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