Ship To Contact is Listed in Contact LOV on IEXRCALL When it Should Only Be Bill To (Doc ID 2201795.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 
When using the profile option IEX: Contact Information Level and setting Bill
To, the Ship To contacts for the customer are still listed in the LOV for the
contact.

Expectation is that only Bill To contacts will be listed. Ship To contacts
should never be listed.

Cause

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