AR Batch Status Doesn't Go To Close (Doc ID 2201883.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


AR Batch Status Doesn't Go To Close automatically in a scenario.

 

These are the steps to reproduce the issue and only doing this will cause the issue.

1 Create a Receipt class with Remittance required and clearance method as By
Matching.
2 Pass 3 or 4 UNID Receipts in the file. Run Lockbox and Post Quickcash.
3 Query the Batch and see the UNID Receipts.
4 Now remit these Receipts in this batch.
5 Now go to the Lockbox Receipt batch and apply all the Receipts to Invoices.
6 Apply all the Receipts to the Invoice after entering the Customer details
and save the changes. The Receipt batch status does not change to CL , it
remains Open.

The batch status is not changing to closed until we change the control total and count.






Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms