My Oracle Support Banner

Process Definition Of Type "Alert" Does Not Appear In The List Of Values For An Contract Event (Doc ID 2201984.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Process Definition of type "Alert" does not appear in the list of values for a Contract Event.

EXPECTED BEHAVIOR
-----------------------
Process Definition of type "Alert" should appear in the list of values for a Contract Event.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Service Contracts Manager > Setup > Process Definition.
2. Create Process Definition of Type Alert.
3. Reference an existing Alert with an input of Contract ID.
4. Add a Parameter Contract_ID which will be passed to the Alert.
5. Validate the Name in LOV.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.