Process Definition Of Type "Alert" Does Not Appear In The List Of Values For An Contract Event (Doc ID 2201984.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Process Definition of type "Alert" does not appear in the list of values for a Contract Event.

EXPECTED BEHAVIOR
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Process Definition of type "Alert" should appear in the list of values for a Contract Event.

STEPS
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The issue can be reproduced at will with the following steps:
1. Service Contracts Manager > Setup > Process Definition.
2. Create Process Definition of Type Alert.
3. Reference an existing Alert with an input of Contract ID.
4. Add a Parameter Contract_ID which will be passed to the Alert.
5. Validate the Name in LOV.


Changes

 

Cause

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