Missing employees from the US Year End Concurrent Program > Employee W-2 PDF output

Last updated on NOVEMBER 09, 2016

Applies to:

Symptoms

On : 12.1.3 version, US Payroll Year End

ACTUAL BEHAVIOR
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When submitting the Employee W-2 PDF for a Government Reporting Entity (GRE), over 1000 employees are missing from the Employee W-2 PDF output file.

EXPECTED BEHAVIOR
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The Year end Pre processor (YEPP) assignment count of 6000 should match the Employee W-2 PDF output file count.

STEPS
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The issue can be reproduced at will with the following steps:
1. Applied the Year End Phase 1 patch for 12.1.3 > 24760000:R12.PAY.B
2. Submitted the year end pre processor (YEPP)
3. YEPP ran to completion and without error for 6000 assignments
4. Confirmed no employees on the post year end archive report, the W2 Exception

5. No employees listed on the post year end archive,  Year End Negative Balances report
6. Submitted the request set of the w2 register and it also shows a correct assignment count of 6000
7. Confirmed the Employee W-2 PDF termination flag is set to the default of N

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot process all employees who require an Employee W-2 PDF for the 2016 calendar year with a legislative due date of January 31st or complete any balancing of year end reports

Changes

 Year End Phase 1 patch 24760000:R12.PAY.B

Cause