Profit Margin Report Showing 'n' In Place Of Decimal
(Doc ID 2202489.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle Teleservice - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Charges UI, APIs, and schema
ACTUAL BEHAVIOR
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Profit Margin Report showing "n" in place of decimal
EXPECTED BEHAVIOR
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Report should show "." instead of 'n' in between the amount
STEPS
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The issue can be reproduced at will with the following steps:
1. Open Create Service Request form and query for a Service Request
2.Enter some charge lines
3. Tools2->Profit Margin report
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |