Profit Margin Report Showing 'n' In Place Of Decimal

(Doc ID 2202489.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Charges UI, APIs, and schema

ACTUAL BEHAVIOR
---------------
Profit Margin Report showing "n" in place of decimal



EXPECTED BEHAVIOR
-----------------------
 Report should show "." instead of 'n' in between the amount

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Create Service Request form and query for a Service Request
2.Enter some charge lines
3. Tools2->Profit Margin report




Cause

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