My Oracle Support Banner

Profit Margin Report Showing 'n' In Place Of Decimal (Doc ID 2202489.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Charges UI, APIs, and schema

ACTUAL BEHAVIOR
---------------
Profit Margin Report showing "n" in place of decimal



EXPECTED BEHAVIOR
-----------------------
 Report should show "." instead of 'n' in between the amount

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Create Service Request form and query for a Service Request
2.Enter some charge lines
3. Tools2->Profit Margin report




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.