APP-JTF-210604 Program Error In Warehouse Control Board Form (WMSCTLBD) While Trying To Save Task After Using Filter

(Doc ID 2202519.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Warehouse Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

While trying to save a WMS task after using Filter, in the WMS Control Board Form the following error occurs

ERROR
---------
APP-JTF-210604 : Program error: Please inform your system administrator or Support Representative that:

jtf_grid.populate package reports error:

An unexpected error occurred in jtf_grid.populate

grid:<TASKS.GRID>
datasource:<WMS_WAVEPLAN_TASKS>
<null>

After Pressing ok for the first message, you will get another message

ORA-1006:bind variable does not exist
ORA-6512:at "APPS.JTF_GRIDDB", line 837
ORA-6512:at "APPS.JTF_GRIDDB", line 878

 

STEPS

The issue can be reproduced at will with the following steps:
1. Navigate: Warehouse Manager Responsibility->Inquiry->Warehouse Control Board
2. Search using the Source as: Outbound and Check all statuses and Press Find
3. Press on the Filter Button
4. Set the Source Header on which you need to search by and Press Ok
5. Press the Manage Button and Change the status to Queue and assign the Task to an employee and press Execute Now
6. Press Save for the task assigned see the APP-JTF-210604 error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms