Tax Error ORA-06502: PL/SQL: Numeric Or Value Error: Character String Buffer Too Small in iStore

(Doc ID 2202629.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When the user chooses the Finish button in Configurator to add items to the iStore shopping cart the following tax error is returned:
 
ERROR
-----------------------
Tax Error ORA-06502: PL/SQL: numeric or value error: character string buffer too small

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into iStore
2. Choose the Configure button for a model item
3. After making selections, click Finish

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete configurations and cannot place orders.

Changes

 

Cause

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