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Geography Hierarchy: Retrieval of US Military Address Causes Error: System cannot determine geographical information for this location and cannot derive a tax jurisdiction (Doc ID 2202793.1)

Last updated on OCTOBER 13, 2022

Applies to:

Oracle Trading Community - Version 12.0 and later
Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0 version and later, Geography Hierarchy, Retrieval of  Military address on transactions form (or customer form) cause an error to occur.

ERROR
-----------------------
System cannot determine geographical information for this location and cannot derive a tax jurisdiction

Changes

 The country: US has a structure in Geography Hierarchy of  State, County, City, Postal Code. 
 Therefore the Military Addresses must contain a value for county to match the values entered in Geography Hierarchy.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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