Order Number Field Is Getting Disabled For Manual Order Numbering Method Due to Calendar Trigger (Doc ID 2203170.1)

Last updated on NOVEMBER 12, 2016

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

ACTUAL BEHAVIOR
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Customer setup a order type with manual sequence. While creating the sales order, after selecting the manual sequence order type, the order number field is editable. But if customer is trying to select request date or order date to trigger the calendar, then the order number field will gray out.

EXPECTED BEHAVIOR
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The order number is editable even the calendar is triggered.

STEPS
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The issue can be reproduced at will with the following steps:
1. create a SO with order type as manual sequencing
2. the order number grayed out after the calendar is triggered no matter via ordered date or request date....

Cause

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