Buyer Work Center: No Field Available for Entry of E-mail Address When Communication Method "E-Mail" Was Selected (Doc ID 2203265.1)

Last updated on NOVEMBER 13, 2016

Applies to:

Oracle Purchasing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

In Buyer Work Center, there is no way to enter email address in 'Communicate' page if 'E-Mail' was selected for 'Communication Method'

Reproducible steps
++++++++++++++
Navigation = Buyer Work Center > Orders
Search 'Approved' POs
Select populated approved PO
Select 'Select Award' = Communicate, GO to open 'Communicate' page
Select 'E-Mail' option for 'Communicate Method'
There are no field available for entry of email address.


Cause

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