No Font Color, Font Size Selection Option While Authoring Solutions In Knowledge Base. (Doc ID 2203450.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Knowledge Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Create, Update, Authoring Flow

ACTUAL BEHAVIOR
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When authoring a solution, the editor doesn't provide an option to change font color, font size

EXPECTED BEHAVIOR
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KM editor should provide an option to change color as that was available in 11.5.10 and in 12.1.x

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to KM and start the creation of a new solution
2. In the Create Solution > Create Statement > the editor doesn't provide an option to change font color and/or font size


Changes

 

Cause

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