Sporadically, WF For Order Lines Not Created For Entered/Booked Lines (Doc ID 2203609.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Sporadically, the Work Flow (WF) for Order Lines is not being created for Entered or Booked Lines.
Currently, have 19 sales order lines in production EBS wherein workflow did not start.
As recommended, Patch.21068635:R12.ONT.C was applied.
Even so, started seeing the issue again..

EXPECTED BEHAVIOR
The Line WF should always be created.

The issue cannot be reproduced at will

Cause

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