Dispatch Center Gantt Chart Tasks Are Not Displaying After Applying Patches 22709697:R12.CSF.B and 14162558:R12.CSM.B (Doc ID 2203614.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Dispatch Center Gantt chart tasks are not displaying after applying Patch 22709697:R12.CSF.B and Patch 14162558:R12.CSM.B

ACTUAL BEHAVIOR
---------------
Dispatch Center Gantt chart tasks are not displaying after applying patches

EXPECTED BEHAVIOR
-----------------------
Dispatch Center Gantt chart tasks should display as normal

STEPS
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The issue can be reproduced at will with the following steps:
1. Open the Dispatch Centre screen
2. Navigate to the Gantt Chart

Cause

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