SOM-Mismatch AR Invoice Amount And Taxes (Doc ID 2203861.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Booking

ACTUAL BEHAVIOR
---------------
Mismatch AR Invoice amount. Against the sales order AR Invoice amount and taxes is showing different. Fulfilled Orders India localization form showing some total amount and AR Invoice is showing different amount.

EXPECTED BEHAVIOR
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Expect the amount be the same for both OM and AR.

STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Query order number
4. Check order total and AR invoice.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see correct amount in AR.

Cause

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