iSupport Email To Me: The Text Mail Does Not Contain A URL/LinkTo Ticket (Doc ID 2204105.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle iSupport - Version 12.2.3 and later
Information in this document applies to any platform.

Goal

Is it possible to customize the iSupport "Email to Me" template notification sent out in text format to contain a URL to the SR created?
 

Solution

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