Error When Running Penserver Basic Data: "Bank Details Information is Missing for this Person."

(Doc ID 2204266.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to run Penserver Interface, the following error occurs.

"Bank Details information is missing for this person. Please enter the missing information and rerun the extract process."

Steps to reproduce the issue:

The issue can be reproduced at will with the following steps:
1. Use UK HRMS Responsibility
2. Run Penserver Interface
3. See the error mentioned above for some employees in Penserver Basic Data


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms