Program India - Check Delivery OM/INV Interface Is Getting Launched When Performing Ship Confirm in Non India Operating Unit (Doc ID 2204297.1)

Last updated on DECEMBER 30, 2024

Applies to:

Symptoms

On : 12.2.4 version, Excise - Order to Cash Cycle

ACTUAL BEHAVIOR
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Shipping Transaction from a Non India - OU is invoking the IL Concurrent request: "India - Check Delivery OM/INV Interface"

EXPECTED BEHAVIOR
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For any Non India OU  shipping transactions, system should NOT invoke the concurrent request "India - Check Delivery OM/INV Interface"

STEPS
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The issue can be reproduced at will with the following steps:
1. (N)->Order Management Super User - Vision Operations.
2. Create a sales Order.
3. Book.
4. Pick release.
5. Ship confirm.
6. Observe that the system is invoking the concurrent request: "India - Check Delivery OM/INV Interface".

This request should NOT get invoked for the Non-India OU transactions.

BUSINESS IMPACT
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The issue has the following business impact:

1. Users do not want this program (India - Check Delivery OM/INV Interface ) getting launched automatically when shipping US orders.
2. Users do not want to disable the concurrent program as this might be used for India OU that will be implemented very soon

Changes

Cause

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