R12.2:CE:'Complete' Check Field Is Grayed Out (Doc ID 2204340.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Cash Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms


The Complete flag is greyed out in Reconcile Bank Statements form.

Expect to see the flag available.


The issue can be reproduced at will with the following steps:

1. Responsibility: Cash Management 
2. Path: Reconcile Bank Statements
3. Query a bank statement

Bank Statement Lines
Type = Misc Payment
Type = Receipt
Type = Payment
Status: Reconciled

The Complete flag is greyed out.

NOTE: The issue occurs for ONE SPECIFIC statement only.

Nothing has changed, no patches applied in CE.

The issue has the following business impact:
Due to this issue, users cannot select the Complete flag.

Cause

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