Clicking Complete Button In Maintenance Workbench Results in Error: Function not Available to this Responsibility (Doc ID 2204474.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to click the 'Complete' button via the Maintenance Workbench using the custom responsibility , the following error occurs.
The Complete button is working via the standard responsibility. The issue only exists when using the custom responsibility.


ERROR

Function not available to this responsibility. Change responsibilities or contact your System Administrator.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Navigation: Work Order Planning -> Maintenance Workbench.
3. Query asset.
4. In the Find Work Orders, click on Complete button.
5. Receive the aforementioned error.

Cause

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