Unable To Use The Depot Repair Order DFF With The Revisions Field As A Reference Field (Doc ID 2204593.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Repair Execution

ACTUAL BEHAVIOR
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We are trying to use the DFF for Repair Orders in Depot Repair module to capture Customer revisions in one of the attributes (ATTREIBUTE8) fields. We need to have an LOV on the DFF to show item revisions based on the Item currently on Repair Order.

The Repair Order DFF is visible on the Depot Work Bench (Oracle Form CSDREPLN.fmb ) as well as Technician Portal (OA page - /oracle/apps/csd/ro/mgmt/webui/HvrRepairMainPG ) . In order for the DFF LOV to work in both Work Bench (Oracle Forms) and Technical Portal (OAF Page) we used the Reference field on the DFF and referenced to the Item on the repair order in the Value set using this reference field. (Please see screenshots below)

In the Repair Order Work Bench, the DFF LOV works and displays the records based on the Item on Service Order but when attempting to save the record we get the below error. : API Programming Error (Update_Repair_Order) : An Error Occurred when validating the descriptive flexfield. Value 168603 for the Flexfield segment outgoing item revision does not exist in the value set XXPLXS_CUSTOMER_ITEM_REVISIONS



Changes

 

Cause

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