Error When Update The Price Break Fields For BPO Using PO Web Service WSDL

(Doc ID 2204792.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Purchasing - Version 12.2.5 and later
Information in this document applies to any platform.


When attempting to end date the BPA price break through the PO web service, the following error occurs:


<exception><![CDATA[<ISGServiceFault><Code>ISG_SERVICE_PROCESSING_ERROR</Code><Message>Error occurred while processing the web service request</Message><Resolution>Check the server logs for details.</Resolution><ServiceDetail><ServiceName>ERCEBS4D_BSO_po_service_PurchaseOrderService</ServiceName><OperationName>UpdatePurchaseOrder</OperationName><InstanceId>5345987</InstanceId><ISGServiceFault>/]]></exception>

The issue can be reproduced at will with the following steps:

  1. Create pay load for cancelling encumbered PO
  2. Use a date value like the following: <!--EndDate>'2016-11-18'</EndDate-->
  3. Run the payload -> the following error occurs:
    <Message>Error occurred while processing the web service request</Message>
    <Resolution>Check the server logs for details.</Resolution>




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