Sales Order Updated With Prepaid Payment Term Credit Check Hold Applied In EBS Is Not Being Released (Doc ID 2205287.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

On : 12.2.4 version, Transaction Payment


After submitting an order using OE_ORDER_PUB.process_order API with NET 30 as payment term the Order is created Successfully and credit check hold gets applied. Then making an update with payment terms as 'PREPAID' which gets processed successfully, however, the credit check hold is not released automatically which is not same behavior as order created in sales order form from front end.

When the payment term is updated to 'PREPAID' in front end the credit check hold gets released automatically on saving the record.

Why during API call the hold was not automatically release Holds as same behavior as API orders?


 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms