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Oracle Learning Management Internal Server Error When Navigating To Class On 12.1 HRMS RUP9 (Doc ID 2205407.1)

Last updated on AUGUST 03, 2018

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP9 version, Content Admin

OLM Internal Server Error when navigating to Class
Customer is seeing a new issue when trying to access Class information, found while testing RUP9 patch 21980909.
After 5-10 minutes customer sees Internal Server Error



OLM Internal Server Error when navigating to Class

The issue can be reproduced at will with the following steps:
1. Select a Category from the 'Browse Catalog' list on the right side. E.g. Department Leadership > Select a Course. E.g. 'Recruiting for Attitude' > Select an/the Offering > Select a Class.

The issue has the following business impact: customer is unable to progress RUP9 to Prod with this issue


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