Self Scheduling Follow Up Tasks From FSTP Results In Error java.lang.NullPointerException (Doc ID 2205430.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Scheduler - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, SUPPCODES

When attempting to self schedule a task the following error occurs.

ERROR
-----------------------
Error Page  
Exception Details.  
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

at
oracle.apps.csf.portal.task.webui.ScheduleOptionQueryCO.returnToSource(Schedul
eOptionQueryCO.java:413)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select the Field Service Technician Portal responsibility
2. Select a task.
3. Create a follow up task
4. Select the 'self schedule' option
5. Search for Plan options
6. Select a plan option and select 'Schedule'
7. The error occurs


Cause

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