ATO Pre-Configuration Is Not Matched For Same Combination In Sales Order (Doc ID 2205547.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Configure to Order - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Configured Items

ACTUAL BEHAVIOR

You are using Pre-configuration in ATO configuration cycle.When we use same combination in Order creation using configurator.
But the BMCCCI Auto Create Configuration program does not match with the Pre-Configuration.
Instead it creates new Configuration.

EXPECTED BEHAVIOR

Expect AutoCreate Config Item program to find the pre-configured item and add it to the sales order line.

STEPS TO REPRODUCE

Profile option settings are:
  BOM: Match to Existing Configurations = Yesat site level.
  BOM: Use Custom Match Function= No at site level.

1. Pre-configure an Item
2. Entered Sales Order with same model (You Pre-Configured the same combination which is not being considered in the Order.)
3. Run BMCCCI
4. Business expectation: system should consider the pre-configured part while ordering using Configurator.
5. Results: The pre-configured itme is not used and a new configuration is created instead.

Cause

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