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Bar Codes For OTM Reports In PDF Format Are Not Displayed (Doc ID 2205562.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 and later
Oracle Fusion Transportation Intelligence - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When running a PDF report with a barcode in OTM, the format of the barcode is not displayed properly. The barcode is displayed as an alphanumeric string instead of an actual barcode.


EXPECTED BEHAVIOR
-----------------------
It is expected that the report in PDF format display the barcode correctly.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Log in to OTM with a user that can access reports
2. Navigate to Shipment Management > Reports,
3. Select a custom report that contains a barcode and that is in PDF format.
4. Select to run the report
5. Open the PDF report.  The barcode will not be displayed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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