R12 :INV: Change the Invoice with Approval Initiated gets Needs Re-approval Status but the APINAPR WF Remains Active
(Doc ID 2205883.1)
Last updated on MAY 13, 2019
Applies to:
Oracle Payables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Invoice Issues & MassAdd
ACTUAL BEHAVIOR
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Change the invoice with approval Initiated gets Needs Reapproval but the APINAPR wf remains acitve
Created on invoice and created distribution on a code combination, started the workflow. At the time the invoices has the approval status Initiated we change the invoice. We Discard the line and match the invoice with a PO. The approval status changes in NEEDS REAPPROVAL but the workflow remains active. After the modification we are able to start a new workflow (invoice id _2) for this invoice and at that point there are two active workflows for one invoice (id)
EXPECTED BEHAVIOR
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We should not have apinvapr flows for the same invoice(id)
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Payables responsibility
2. Create one AP invoice and route it through approval - Approval Status = Initiated
3. Discard the Invoice line and see that - Approval Status = Needs Reapproval
4. Match the invoice line with a PO - Approval Status = Needs Reapproval
5. Re-initiate the approval
6. Go to Workflow administrator responsibility
7. Search the existing workflows for the invoice
8. See that for this invoice there are 2 active workflows
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have proper functionality working.
Cause
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In this Document
Symptoms |
Cause |
Solution |
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