DOR - View Documents Of Records Does Not Display Extra Information Segments

(Doc ID 2205976.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 R12.HR_PF.B.Delta.9 version, Person / Assignment Issues


DOR - View Documents of Records does not display Extra Information Segments

Note: Extra Info segments appear correctly on Create/Review/Update page. Only issue on View page

STEPS
The issue can be reproduced at will with the following steps:

1. Navigate to HRMS Responsibility
2. Click on Document of Record and search for the employee
3. Click on Manage Document
Note the EIT segments appear after choosing the document type
4. Add the document information and apply
5- Click View (on the same DOR record)
6- You can see that there is no segment in section Extra Information

Changes

Upgrade to R12.HR_PF.B.delta.9 (<Patch 21980909> HRMS RUP9) or apply  below one-off patches:

Patch #1:
<Patch 22281427>:R12.PER.B ADDING ATTACHMENT TO DOR IS REMOVING EIT INFORMATION

Patch #2:
<Patch 22827625>:R12.PER.B 1OFF:22086190:RO.HCM121R9:WHILE ADDING DOR, BACK BUTTON GIVES JBO-25013

Cause

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