Why Can Same EDI Location Cannot Be Entered Within Customer Sites But Can Enter In Another Customer Account? (Doc ID 2205993.1)

Last updated on DECEMBER 06, 2022

Applies to:

Goal

For a customer account, two  Bill To sites have been created;  one with VAT and TAX details and another without VAT and different Tax details.

When user enters the same EDI location for second Bill To site, the system throws error - The EDI Location already exists for one of this customer's addresses. Please enter a unique value.

For both the sites,  Inbound and Outbound EDI's will be used to send delivery notes, invoice and order details.

Whereas when users create same customer with new account and a Bill To site. enter the same EDI location to that Bill to site, the system accepts the value.

So is the EDI location unique to customer account or customer sites (within or across customer accounts) or not?


 

Solution

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