Unable To Print Quotes After The Application Of Patches (Doc ID 2206089.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Quoting - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On Test and PROD:  12.1.3 version, HTML User Interface

Unable to print quotes after the application of patches  

After applying patches 21224933:R12.ASO.B and 17412190:R12.ASO.B, the following error is returned when try to choose print  button for the print quote option in the Action list of values.


ERROR
-----------------------
Error Page  
Exception Details.  
 oracle.apps.fnd.framework.OAException: java.lang.ArrayIndexOutOfBoundsException: 16
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:764)
at oracle.apps.aso.print.webui.MainCO.processFormRequest(MainCO.java:175)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:827)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processFormRequest(OAHeaderBean.java:410)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1039)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1005)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:860)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processFormR
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.  Login as the Quoting User responsibility
2.  Choose Quotes and open a quote
3.  Choose Print Quote from Actions list of values
4.  Choose the Print button

Cause

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