"Your last transaction failed with following message: Null" When Trying To View Group Tasks In MFS (Doc ID 2206171.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Multiplatform MFS

After applying patch 23590668:R12.CSM.B '12.1.3+:CSM:MULTI PLATFORM OCTOBER 2016 RUP'
An error occurs when trying to view 'Group tasks'  in the Mobile Field Service Multi Platform app.

ERROR
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Your last transaction failed with the following message:
NULL

tap to close this message


STEPS
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The issue can be reproduced at will with the following steps:
1. Assign a task to a group resource
2. Login to the MFS MP app
3. Select the tasks screen
4. Filter tasks by 'Group tasks'
5. Error occurs


Changes

 Applied patch 23590668:R12.CSM.B   which introduces the new 'Group tasks' filter on the MFS App

Cause

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