Login After Switchover To Standby Database Failed With Error: You have encountered an unexpected error. (Doc ID 2207700.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Applications Technology Stack - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On EBS 12.1.3 version,

To verify the availability of Disaster Recovery site, switched Production site from Primary Location to Disaster Site using Oracle Data guard recommendations as per <Note: 1900663.1>

However Login page failed with an error as follows:

You have encountered an unexpected error. Please contact the System Administrator for assistance.
The Logout button is also unresponsive , no error messages.

Changes

 Switched Production site from Primary Location to Disaster Site using Oracle Data Guard.

Cause

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