IB Error: ORA-01422: EXACT FETCH RETURNS MORE THAN REQUESTED NUMBER OF ROWS (Multiple Active Sold_To Accounts for the Same Party)

(Doc ID 2207990.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to process a Sales Order transaction to Install Base, the following error occurs.

ORA-01422: exact fetch returns more than requested number of rows

The issue can be reproduced at will with the following steps:

1. Create and complete a sales order for an Install Base trackable item

2. Observe that the transaction fails in the IB Interface with the noted error




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