OKX_RESOURCES_V OKX_RESOURCE.ID1, .ID2.; Failed to Add XXXX Role to Contract (Doc ID 2208011.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a contact for a specific contact role while creating a contract below error is received.


ERROR
-----------------------
Invalid value for the column OKX_RESOURCES_V OKX_RESOURCE.ID1, .ID2.; Failed to add contract creator role to contract

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager --> Launchpad
2. Create a new Service Agreement
3. Select a contact role and contact name
4. Receive error "Invalid value for the column OKX_RESOURCES_V OKX_RESOURCE.ID1, .ID2."



Changes

 

Cause

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