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When Configuring From Order Management, NullPointerException When Selecting 'Finish' for Generic HTML UI (Doc ID 2208077.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.


On :, reproduced version, Runtime UI

When attempting to configure a sales order line using the generic HTML interface, the following error occurs after selecting the 'Finish' button on all models.

Exception Details.
 oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException;
at oracle.apps.fnd.framework.OAException.wrapperException(
at oracle.apps.fnd.framework.OAException.wrapperException(
at _OAErrorPage._jspService(
at com.orionserver.http.OrionHttpJspPage.service(
at oracle.jsp.runtimev2.JspPageTable.service(
## Detail 0 ##
at oracle.apps.fnd.framework.webui.OAPageContextImpl.getRootApplicationModule(
at oracle.apps.fnd.framework.webui.OAPageContextImpl.isLoggingEnabled(
at oracle.apps.fnd.framework.webui.OAAboutUtils.collectAboutPageData(
at oracle.apps.fnd.framework.webui.OAPageBean.handleExceptionInFinalizeRequest(
at oracle.apps.fnd.framework.webui.OAPageBean.finalizeRequest(
at _OA._jspService(
at com.orionserver.http.OrionHttpJspPage.service(

The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Create a new sales order
3. Add an order line
4. Select Configure
5. Make selections in generic user interface
6. Select Finish
7. Error occurs

The issue has the following business impact:
Due to this issue, users cannot configure any order lines that require configuring.


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