Payroll Dashboard Loads Very Slowly or Hangs After applying the 12.1 HRMS RUP 8 Patch

(Doc ID 2208482.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 Rup8 version, Performance Issue

Payroll Dashboard Performance Issues

It takes several minutes(if at all) for pages to open up when clicking on menu options or links within the payroll dashboard.

Payroll Dashboard should not face Performance Issues

The issue can be reproduced at will with the following steps:
1. Login to HRMS Manager
2. Navigate to Payroll Dashboard Self Service Menu Options
3. Page hangs


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