Payroll Dashboard Loads Very Slowly or Hangs After applying the 12.1 HRMS RUP 8 Patch (Doc ID 2208482.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Rup8 version, Performance Issue

ACTUAL BEHAVIOR
---------------
Payroll Dashboard Performance Issues

It takes several minutes(if at all) for pages to open up when clicking on menu options or links within the payroll dashboard.

EXPECTED BEHAVIOR
-----------------------
Payroll Dashboard should not face Performance Issues

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to HRMS Manager
2. Navigate to Payroll Dashboard Self Service Menu Options
3. Page hangs
 

Cause

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