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Approval History Missing Parallel Approvers After Update Action (Doc ID 2208541.1)

Last updated on APRIL 02, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


Parallel approvers appear incorrectly in action history of the notification after update action.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Responsibility: Employee Self-Service

  2. Create SSHR Request and submit to Approvals
  3.  Approvals are setup as follow's:

                        Parallel Approver's - First Responder Wins




       4.   Log in as ApproverB and access the transaction notification

       5.   Click Update Action > Make a change > Submit

       6.   Action history show's ApproverA as the person who resubmitted the transaction and ApproverB and ApproverC as being beaten.

Results:                                    Expected Results:

ApproverA - Resubmit               ApproverA - Beaten

ApproverB - Beaten                   ApproverB - Resubmit

ApproverC - Beaten                   ApproverC - Beaten



This began after the customer applied: <Patch 21821620>:R12.PER.B ACTION HISTORY SHOWS INCORRECT APPROVER FOR RESUBMIT ACTION

This could also occur after applying 12.1 HRMS RUP9 - R12.PER.B.DELTA.9


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