Approval History Missing Parallel Approvers After Update Action (Doc ID 2208541.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

Parallel approvers appear incorrectly in action history of the notification after update action.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Responsibility: Employee Self-Service

  2. Create SSHR Request and submit to Approvals
     
  3.  Approvals are setup as follow's:

                        Parallel Approver's - First Responder Wins

                        ApproverA

                        ApproverB

                        ApproverC

       4.   Log in as ApproverB and access the transaction notification

       5.   Click Update Action > Make a change > Submit

       6.   Action history show's ApproverA as the person who resubmitted the transaction and ApproverB and ApproverC as being beaten.

Results:                                    Expected Results:

ApproverA - Resubmit               ApproverA - Beaten

ApproverB - Beaten                   ApproverB - Resubmit

ApproverC - Beaten                   ApproverC - Beaten

 

Changes

This began after the customer applied: <Patch 21821620>:R12.PER.B ACTION HISTORY SHOWS INCORRECT APPROVER FOR RESUBMIT ACTION

This could also occur after applying 12.1 HRMS RUP9 - R12.PER.B.DELTA.9

Cause

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