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Standard Benefits (OSB) Find that Non-Recurring Elements are Purged When Elections are Changed (Doc ID 2208729.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


When enrolling in a new plan, thereby ending the previous enrollment, prior enrollment Non-Recurring elements are disappearing.
There is no record of these elements having ever existing or having been processed.

Expect change in enrollment to have no impact (other than to end date) the current elements.
Especially when those elements have been picked up for payroll processing.

The issue can be reproduced at will with the following steps:
1. Go to responsibility Employee Self-Service > Benefits.
2. Select the unrestricted program.
3. Enroll in a plan.
See that recurring as well as non-recurring elements are assigned as a result of the enrollment.
4. At a later time, re-access Employee Self-Service and select an alternate plan.
See that the recurring element shows ended but the non-recurring elements are purged.


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